You can change your subscription level/package by reaching out to our team or by changing it directly within the app.
If you pay directly via invoice to our team you can reach out to our team on support@equitrace.app and ask to change or update to your desired subscription level/package.
If you pay directly via the App Store or Google Play Store you can change your package within EquiTrace. On your home screen select ‘Other Features’. On the next screen, you will select the ‘Manage Subscription’ button.
Here you will see at the top of the screen how many horses you currently have in your account.
You can choose between Basic or Premium.
Basic offers Identity, Location, Communication and Temperature.
Premium offers Identity, Location, Communication and Temperature, Medication, Reproduction and HISA.
When paying through the App Store or Google Play Store, you have 7 payment options to choose from. 1-5 Horses Per Month, 6 to 15 Horses Per Month, 16-50 Horses Per Month. 51-100 Horses Per Month, 101-150 Horses Per Month, 101-150 Horses Per Month, 151-200 Horses Per Month and 201-500 Horses Per Month.
Alternatively, if you wish to manage your subscription directly through our team you can contact us at support@equitrace.app and you can view our pricing HERE
