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Change my subscription level/package
Change my subscription level/package

You can change your subscription level/package by reaching out to our team or by changing it directly within the app.

L
Written by Lorna Moore
Updated over 3 months ago

I have an EquiTrace Subscription but would like to Add More Horses

Direct with the EquiTrace team

If you pay directly via invoice to our team you can reach out to our team on [email protected] and ask to change or update your current subscription to your desired subscription level/package.

App Store or Google Play Store

If you pay directly via the App Store or Google Play Store you can change your package within the EquiTrace app.

On your App home screen select the Other Features button.

On the next screen, you can select the Manage Subscription button.


Here you will see at the top of the screen how many horses you currently have in your account.


You can choose between Basic or Premium.


Basic offers Identity, Location, Communication and Temperature while Premium offers Identity, Location, Communication and Temperature, Medication, Reproduction and HISA.


When paying through the App Store or Google Play Store, you have 7 payment options to choose from. 1-5 Horses Per Month, 6 to 15 Horses Per Month, 16-50 Horses Per Month. 51-100 Horses Per Month, 101-150 Horses Per Month, 101-150 Horses Per Month, 151-200 Horses Per Month and 201-500 Horses Per Month.


Alternatively, if you wish to manage your subscription directly through our team you can contact us at [email protected].

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